Create a project management communications plan based on the below scenario and develop a communications plan:

• You are the project manager for a small IT website portal project for an external customer with your office, located in Boise, ID.
• Your team members include:
  • Three programmers all internal employees of your firm,
  • One web designer an internal employee of your firm,
  • One content manager an internal employee of your firm,
  • Two subject-matter experts both external to your firm and located in Boise, ID.
  • One business analyst an internal employee of your firm,
  • Your sponsor internal Senior VP of IT in your firm,
  • One e-commerce specialist an internal employee of a firm from the Seattle, WA office, and
  • Two testers one internal employee of your firm and one external from a contracted IT firm located in Boise, ID.

Details:

• The customer admits that he rarely checks emails or phone messages; however, he needs written documentation to show his bosses how the project is progressing.
• Your sponsor is extremely busy and prefers written documentation of project updates on a weekly basis; he also wants to talk to you in person on a weekly basis.
• Your programmers are very busy and do not have time for lengthy meetings (and probably would not attend anyway). They prefer quick bursts of information made accessible from within their cubes or through online meetings.
• Your subject matter experts are consulted infrequently, mostly on an as-needed basis; however, these consultations require very thorough discussions when they are involved. Also, the subject matter experts do not need to be kept abreast of the status or progress of the project; however, they need to be updated before they can offer their opinions.
• As an integral part of the project, the content manager needs weekly updates and communications and prefers quick face-to-face meetings; however, email communications are sufficient.
• The web designer needs to be involved on a weekly basis and should be kept abreast of project status and progress.
• Additionally, the web designer has to track technical information and specifications, making written communication very important.
• The business analyst is a key player on the project team and will be involved with the Project Manager daily, making daily updates and discussions important.
• The e-commerce specialist has to be involved early to help define the requirements for conducting the customers e-commerce and periodically to support the project as needed, including assisting with testing; however, he will not be involved regularly.
• The testers will not be involved until each of the three phases is complete; they are utilized mostly at the end of the project before the portal goes live.
  • Testers approach their testing from a users perspective and look for any problems or glitches in functionality.
  • They prefer monthly updates to the programming effort.
  • The external tester is working on ten projects simultaneously and, generally, cannot attend face-to-face meetings in the team office.
  • The internal tester is within the building, close to the team office.
• Overall, the team appreciates frequent project updates, including the independent programmers.