Create a short, 150 to 200-word message and answer the following questions:

What drives the use of email in your place of work? (If it is useful for you, those of you who are full time students can consider your studies as your place of work.)

What do you consider to be the appropriate use of email?

Share the essence of an email that caused you problems, and explain why it was a problem.

Consider the occasions when you make mistakes in email writing. How do you react? Does it have anything to do with your emotions?

When you make mistakes in writing an email, are you reacting from habit or consciously choosing what you want to do?

An Example:

I have my own email system set up so that I have to do two steps before I can actually send an email. This allows me to review my emails for clarity and context. This helps me to avoid sending emails that contain mistakes. This two-step process is now a habit for me.