Creating a Work Breakdown Structure $($WBS$)$ for a flush toilet maintenance program involves breaking down the project into manageable components. Below is an example WBS organized by major deliverables and tasks, incorporating the roles you mentioned.

Work Breakdown Structure $($WBS$)$ for Flush Toilet Maintenance Programme

$1.$ Program Management

$1\mathrm{.}1.$ Program Planning

Define program objectives and scope

Develop program roadmap and timeline

Identify stakeholders and communication plan

$1\mathrm{.}2.$ Program Oversight

Monitor project progress

Conduct regular status meetings

Report to stakeholders and management

$1\mathrm{.}3.$ Risk Management

Identify potential risks

Develop mitigation strategies

Monitor and update risk register

$2.$ Project Management

$2\mathrm{.}1.$ Project Planning

Create detailed project plans

Define roles and responsibilities

Establish budget and resource allocation

$2\mathrm{.}2.$ Execution and Control

Coordinate project activities

Track project milestones and deliverables

Adjust plans as necessary

$2\mathrm{.}3.$ Quality Assurance

Develop quality standards for maintenance work

Conduct regular inspections

Implement feedback mechanisms

$3.$ Social Facilitation

$3\mathrm{.}1.$ Community Engagement

Identify community stakeholders

Organize community meetings and consultations

Collect feedback and suggestions

$3\mathrm{.}2.$ Education and Awareness

Develop educational materials on toilet maintenance

Conduct workshops or training sessions

Promote hygiene and sanitation practices

$4.$ Health and Safety

$4\mathrm{.}1.$ Safety Planning

Develop health and safety protocols

Conduct risk assessments for maintenance activities

Ensure compliance with safety regulations

$4\mathrm{.}2.$ Training and Awareness

Provide safety training to all team members

Conduct regular safety drills and assessments

Monitor safety compliance during maintenance work

$5.$ Contractor Management

$5\mathrm{.}1.$ Contractor Selection

Define criteria for contractor selection

Issue RFPs and evaluate bids

Award contracts and negotiate terms

$5\mathrm{.}2.$ Contractor Coordination

Schedule and oversee contractor activities

Ensure adherence to timelines and quality standards

Facilitate communication between contractors and project teams

$5\mathrm{.}3.$ Performance Monitoring

Evaluate contractor performance against deliverables

Conduct regular meetings and site visits

Address any performance issues promptly

$6.$ Maintenance Activities

$6\mathrm{.}1.$ Routine Maintenance

Develop maintenance schedules

Conduct regular inspections and servicing

Address minor repairs

$6\mathrm{.}2.$ Major Repairs and Upgrades

Identify and prioritize major repairs

Schedule and execute upgrade projects

Monitor and evaluate the outcomes of repairs

$7.$ Reporting and Documentation

$7\mathrm{.}1.$ Progress Reporting

Prepare and distribute regular status reports

Document key decisions and changes

Maintain a project log

$7\mathrm{.}2.$ Final Reporting

Compile project outcomes and lessons learned

Create a final project report for stakeholders

Present findings and recommendations