Customer Relationship Management (CRM) In its implementation, CRM builds long-term relationships with customers to create value for
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Question:
In its implementation, CRM builds long-term relationships with customers to create value for the organization and its customers, helping companies to get new customers and retain old customers. CRM does it by implementing the existing flow. But there are also many problems that will arise.
Therefore, mention and explain the problems that often arise in its implementation, and describe what solutions can be applied!
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