Question: Customer retention during the integration process i s one the challenges and N O R T H E R N CARE expects t o engage

Customer retention during the integration process is one the challenges and NORTHERN CARE
expects to engage in series of targeted marketing campaigns to boost sales post-acquisition.
Research indicates the following:
* There is25% chance that any given marketing campaign will significantly boost sales
*On average, 10%of customers make purchases after seeing a campaign, and NORTHERN CARE
receive an average of200 customer inquiries per month.

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