D 125% + View Zoom Add Page Insert Table Chart Text Shape Media Comment Collaborate Format Document Text Table Style 2 Glenn Dental provides general dental care to residents of Philadelphia on a walk-in basis. The clinic has started receiving complaints from patients that the waiting time is too long and has asked you to investigate whether this problem can be solved. Upon arrival, customers first receive a series of paperwork from the receptionist and fill out relevant information such as personal health records and insurance provider. The form is then handed back to a receptionist who enters the information into the computer system for the dentist to see. A dental assistant then takes an X-ray from the patient. A dentist then performs the check-up and discusses any issues with the patient. Based on conversations with staff members at the clinic, you have obtained the following information on the process: It takes about 3 minutes for a customer to fill out the paperwork. Entry of information on the paperwork into the system and verification with past records takes another 5 minutes for a receptionist. There are two receptionists. It takes 15 minutes on average for the dental assistant to take an X-ray. There are five dental assistants on shift at any moment. There are eight dentists working at the clinic. Each check-up takes 30 minutes on average. The following table summarizes the process data collected above. Style Layout More Font Arial resources activity time(min per patient) Regular process self service Receptionist Dental assistant dentist staffing (number of workers) paperwork data entry X-ray checkup - 5 15 9 pt v B u Character Styles None Assume that there exists unlimited demand, unless otherwise stated. Assume further that the dentist gets paid $100 per hour while receptionist and dental assistant get paid $30 per hour. a. What is the capacity (patients/hour) at the resource "Dentist"? (round to the nearest integer) Your answer is Blank 1 Text Color b. Which resource is the bottleneck resource in the process? (1 for receptionist, 2 for dental assistant, 3 for dentist, 4 for others) Your answer is Blank 2 Alignment c. Assuming unlimited demand, what would be the flow rate? (round to the nearest integer) Your answer is Blank 3 T * . d. Assuming unlimited demand, what would be the utilization at resource "Receptionists"? Round to the nearest integer percent and ignore the % sign. For example, if your answer is 23.456%, input 23; if your answer is 23.543%, input 24. Your answer is Blank 4 Spacing 1.0 - Single Bullets & Lists None e. Assuming unlimited demand, what would be the utilization at resource "Dentist"? Round to the nearest integer percent. For example, if your answer is 23.456%, input 23; if your answer is 23.543%, input 24. Your answer is Blank 5 f. Assume the process started empty, how long in minutes) would it take 20 patients to go through the system? Round your answer to the nearest integer in minutes. For example, if your answer is 123.45 minutes, input 123. Your answer is Blank 6 No Bullets Indent: 0 in Bullet 0 in Text g. What is the labor content in minutes? Round your answer to the nearest integer in minutes. For example, if your answer is 123.45 minutes, input 123 Your answer is Blank 7 h. What is the cost of direct labor? Round your answer to the nearest integer in minutes. For example, if your answer is 123.45 minutes, input 123, Your answer is Blank 8 538 words