Question: Data Table Royal Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and




Data Table Royal Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Royal Corporation has collected for the past quarter. B o A Goal Actual KPI 1 2,375 2,425 6.9 7.2 19% 26% Pe Obl 6% 9% Fid 2 Hours of employee training provided 3 Number of units produced per hour 4 ROI Employee turnover rate (# of employees leaving 5 company + total # of employees) 6 Sales revenue growth-core product line 7 Market share percentage 8 Number of new core products 9 Number of repeat customers $2,100,000 $2,150,000 17% 20% 14 21 cu 101,000 100,000 Int Print Done Royal Corporation is preparing its balanced Scorecard for the past quarter. The balanced Scorecard contains four perspectives: fi growth. Click the icon to view the specific objectives.) Click the icon to view KPIs and corresponding data.) Read the requirement. +++ Royal Corporation Balanced Scorecard Report For Quarter Ended December 31 Goal Perspective: Objective KPI Financial: Goal Actual Achieved? Customer: Internal business process: Leaming and growth Royal Corporation Balanced Scorecard Report For Quarter Ended December 31 Dective: Goal Act ctive KPI ncial: to Hours of employee training provided Number of units produced per hour err ROI Employee turnover rate (# of employees leaving company - total # of employees) Earr Sales revenue growth-core product line Market share percentage moos Number of new core products Number of repeat customers 1 1 N usiness process: 3 4 and growth: 5 usiness process: COM and growth: 8
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