Question: ( Dealing with Difficult Customers ) Which statement ( s ) are associated with a Stage Two customer? Ask: Who would ever buy that and
Dealing with Difficult Customers
Which statements are associated with a Stage Two customer?
Ask: "Who would ever buy that and why?".
Ask bargain seeking questions
Least likely to be receptive to your efforts to help in the information age
Ask perfunctory questions to cover their backside
Want to be reassured what you're offering is the best way to solve their problem
Have the highest potential to bring value to prospectsclients
Asks testing questions
Needs case studies, testimonials, and the ability to frame the problem
Want an order taker
Needs help framing their problem
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