Dear Expert Please answer these important questions n for me with details information.

Strategic Planning:

• Know the Strategic Planning Model: Vision through Tactics
  • Know what each of the constructs in the model mean
  • Know the Balanced Scorecard logic

Know Benchmarking as a Change Management Tool

• Know how benchmarking can be used to explore best practices

Shackleton & Lincoln Strategies:

• Know the 8 Shackleton Strategies and the Lincoln Strategies

Katrina:

• Know what correlates with the Goleman sub-constructs of Emotional Intelligence
  • e.g. Self-Awareness ability to use self-deprecating humor

• Know the Crisis Leadership Competencies