Question: Dear Teacher, please can you help me to answer these questions in an easy way and clear English please, don't make it bulky please, Subject-food

Dear Teacher,

please can you help me to answer these questions in an easy way and clear English please,

don't make it bulky please,

Subject-food and beverages operations management

1.Identify and assess five basic characteristics of customer service that are of upmost importance in food and beverage to ensure long lasting relationships with customers.List and write five short sentences for each of the characteristics in an easy English please

2.Explain how the servqual model can be applied to measure customer satisfaction in a restaurant.Write five effective sentences in a very easy English?

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