Question: Defensive communication for the following example: Making a Mistake at Work 1 ) Evaluation: judges and criticizes, blames others 2 ) Control: tries to be

Defensive communication for the following example: Making a Mistake at Work 1) Evaluation: judges and criticizes, blames others
2) Control: tries to be in charge, dominates, insists on having ones own way
3) Strategy: manipulates and tries to steer the group in a particular direction
4) Neutrality: doesnt try to understand, not concerned, indifferent
5) Superiority: makes status differences clear, pulls rank
6) Certainty: expresses opinions with no room for change or others opinions, know-it-all attitude

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