Question: Define crumbing and appetizer. (4pts) Why should you avoid scraping and stacking dishes at the table in front of the guest? (4pts) How should you

  1. Define crumbing and appetizer. (4pts)
  2. Why should you avoid scraping and stacking dishes at the table in front of the guest? (4pts)
  3. How should you handle the complaint when a guest says: (8pts)

a. The food is cold!
b. My steak is too rare!
c. The chili is too spicy!

d. You spilled coffee on me!

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