Question: Delivering bad news effectively takes time and practice. Skilled communicators deliver bad news in a way that allows the recipient to support the decision and

Delivering bad news effectively takes time and practice. Skilled communicators deliver bad news in a way that allows the recipient to support the decision and to continue a positive and professional relationship. Choose the appropriate channel, approach, and language to help you deliver bad news successfully. The channel you choose to deliver a bad-news message impacts how the message is received and accepted. When using email to deliver bad news, provide the bad news and follow up with reasons . Using the inductive approach to deliver bad-news messages builds goodwill

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