Describe what information would be important in making strategic management decisions that improve patient-centered care. Describe ways in which benchmarks are used to improve organizational effectiveness.

Explain where benchmarks come from, how they are assessed, and how they are communicated to the appropriate stakeholders? 

Illustrate how benchmarks could be used to drive organizational change in relation to patient outcomes?

Answer rating: 100% (QA)

In making strategic management decisions aimed at improving patientcentered care several key pieces of information are crucial 1 Patient Feedback and Satisfaction Scores Understanding patients experie... View the full answer