Design a minimum of three (3) training methods to be used and give a written explanation as to how these training methods match the training objectives of customer service. You may select more than one training method for each training objective. For example, you may have the training in a boardroom or on-the-job, but then may evaluate in the classroom. The evaluation can also occur at the same time and place as the training.

Choose a location and a layout for the training and explain why you chose this particular design, discussing how it affects the degree of formality, focus of attention, and level of communication. This should be about 500 words.