design a training event from start to finish for a type of organization of your choice such as a fast-food/restaurant, hotel, banking, retail, education setting, or other (note: it does not have to be a ‘real’ company) needing customer service training for approximately 100 front-line employees. The minimum aspects to cover are below but feel free to discuss additional factors as needed. 1. Identify the type of organization and explain how or why it serves a customer, keeping in mind the duties

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Service quality Restaurants need to provide quality service in order to create a large cus... View the full answer