Designing Workplace Learning Interventions

OPENING CASE

BMO Financial Group is a large banking and financial services operation with headquarters in Montreal and Toronto, Canada. Formerly known as the Bank of Montreal, it also operates BMO Harris Bank, based in Chicago, Illinois. Globally, BM$0$ employs over $45,000$ employees. Their chief learning officer, Gina Jeneroux, has stated: $"$To stay ahead of the curve, we need to be bold on talent, creating the conditions for human and machine partnerships and building and nurturing a culture that sparks growth, creativity, and innovation." Beginning in $2018,$ BMO U was launched as a new approach to learning for bank employees.

Assume that you are a part of the BMO talent development team, and that assessment efforts demonstrate a need to provide both "upskilling" and "reskilling" for current BM$0$ employees. As you think about ways to provide new learning to BM$0$ employees, address the following issuesespecially in relationship to the goal of sparking employee "growth, creativity, and innovation."

Questions: What options are available to BMO concerning how learning is designed and provided to employees? That is$,$ how much of this do you think should be provided via classroom training, and how much via online or digital formats? Finally, how would you promote the use of material learned in BMO U offerings back on the job?

SOURCE: Castellano, S$.(2019).$ Digital transformation starts with people. TD: Talent Development, $73(10),38-41.$

Read the case found in the beginning of Chapter $5$ in your TEXTBOOK

Write original post answering all of the questions within your discussion post

Write responses to two classmates that creates a professional discussion that fosters a discussion of diverse opinions resembling that of $\frac{H}{R}$ training and development managers in the industry

What options are available to BMO concerning how learning is designed and provided to employees?

How much of this do you think should be provided via classroom training, and how much via online or digital formats?

Finally, how would you promote the use of material learned in BMO U offerings back on the job?