Question: Determine quality management policies and processes for learning and development strategy ASSESSMENT INSTRUCTIONS This task will require you to determine quality management policies and processes,

Determine quality management policies and
Determine quality management policies and processes for learning and development strategy ASSESSMENT INSTRUCTIONS This task will require you to determine quality management policies and processes, and prepare a draft learning and development strategic plan for at least one work area in your organisation/workplace. Use your workplace/ organisation's template to complete this task, or use the Learning and Development Strategic Plan template provided. To complete this task, you must: " Identify at least one work area in your organisation/workplace for the development of learning and development strategy. Work area could be a function in your organisation/ workplace such as Finance, Accounts or Legal and Regulatory Affairs, or a specific job role in a business vertical such as sales managers or customer service representatives. Access and review: o Printed and online sources relating to options for quality management principles. o Documents/resources to determine compliance requirements for quality management policies and processes, such as quality management standards. Outline at least two options of quality management principles that could be applied to learning and development for the identified work area in the organisation/workplace. Quality management principles are a set of rules and guidelines that form the baris for achieving and maintaining consistent excellence in organisational practices. Options of quality management principles can indade o Kargen or continuous improvement o Quality circles o Total quality cycle or quality assurance and quality control (4/DC). Review the identified options of quality management principles to check suitability in your organisational context. Select at least one quality management principle out of the options reviewed. Criteria to determine notability of quality management principles can include: o Ongoing application in other work areas/ functions o Buy-is from senior management o Ease of implementation Identify the following based on the selected quality management principle: At least two new quality management policies to be developed. o At least two new quality management processes to be developed. Identify at least two compliance requirements for the identified quality management policies and processes. Examples of compliance requirements include setting key performance indicators, establishing monitoring mechanisms, ensuring stipulated documentation, etc

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