Develop a customer Debt Collection policy including the following: Procedure to identify a bad and doubtful debt
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Question:
Develop a customer Debt Collection policy including the following:
- Procedure to identify a bad and doubtful debt
- Communication protocols of how and when to contact and communicate with debtors, whilst referring to the Australian Competition &Consumer commission guidelines for debt collection
- All timeframes of contact with the debtor as well as when to engage debt collectors and initiate debt collection
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