Question: Develop a service blueprint for a technology delivered service such as streaming a movie on your TV or laptop or renting a DVD from a

Develop a service blueprint for a technology delivered service such as streaming a movie on your TV or laptop or renting a DVD from a Redbox kiosk. Compare and contrast this blueprint to one for the same service delivered via a traditional channel (such as watching a movie in a theatre).

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What To Know Movies Go to On Demand Movies on Redbox Find one select RentBuy On Demand pick a resolution and press Accept Pay TV shows Go to On Demand TV on Redbox Find a show pick a season press Buy ... View full answer

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