Question: Develope a 3 level work breakdwon structure (including level 1,2 and 3) the work break down structure is based on the following project. Improving Customer

Develope a 3 level work breakdwon structure (including level 1,2 and 3)

the work break down structure is based on the following project.

Improving Customer Service

Response Time for a clothing company. additional informationa can be added to the work break down struture to create the different levels

The motivation behind this project is to improve customer satisfaction by reducing response time for customer service inquiries.

Currently, customers are waiting an average of 48 hours to receive a response to their inquiries, resulting in frustration and dissatisfaction. By implementing a new customer service ticketing system and training customer service agents on effective communication and problem-solving techniques, response time can be reduced to 24 hours or less.

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