Question: Devon set a SMART goal for his hand - knit sweater business: Gain 2 0 % more new customers by the end of the year.
Devon set a SMART goal for his handknit sweater business: "Gain more new customers by the end of the year".
What would be a good KPI for him to use when evaluating if he is reaching this goal?
Sales Revenue how much money you generate from sales
Brand awareness number of people who know about your brand
Cost per lead how much jt cost in marketing dollars to generate a lead
Conversion rate how many people took action, eg bought something, out of the people you attracted
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