Question: Directions: For each scenario below identify the ( 1 ) type of job performance it is and whether you would use ( 2 ) objective
Directions: For each scenario below identify the type of job performance it is and whether you would use objective or subjective criteria to measure it
Henry is a project manager for the Scheinhardt Wig Company. A fellow project manager named Shawn requests Henry's help on a project management issue. Henry decides to take minutes to answer Shawn's questions.
James work at the IT helpdesk at Miskatonic University. He receives a call from Prof. Drury in the Economics department who has difficulty logging into his Blackboard account. James asks Prof. Drury a series of questions to better understand the technical problem. James then provides Prof. Drury with the updated login information and he is able to log into Blackboard.
Sally is a waitress at a local restaurant. She greets customers, takes their order, and brings their food to them. Sally also spends time with her coworkers on breaks joking around and having fun.
Bryant works for Value Smart, an American retail giant. He works in their warehouse managing shipments for retail items. Sometimes shipments arrive in boxes that have been damaged and are open. When this happens, Bryant takes items for himself and tells his supervisor that the items went missing. He think it won't hurt anyone because no one will know and he's just taking it from the company.
Larissa is an office assistant at the law firm of Babip, Pecota, Vorp, & Eckstein. She is also a student at Marshall College. When she's not doing office work at her law firm she often prints out notes and slides from her coursework from Marshall College. No one at her law firm job knows that she prints her notes at work.
Officer Joe Klein works for the local police precinct. He spends the majority of his time handing out traffic citations. After each traffic ticket is written he submits a report detailing relevant information about the traffic ticket and the situations in which the ticket occurred.
Sanjeev works for Kitchen All Inc. as a research scientist. He spends his time working on new products in Kitchen All's kitchen appliance division. He routinely designs new products and submits the ideas to his supervisor.
Office Malik Yoba works for the Philadelphia PD In addition to his normal work routine he volunteers for the Police Benevolence Association by helping to raise money for their fallen officers' fund. He also volunteers his time visiting the local library to teach kids about staying safe.
Tammy and Laura work for Kabletown Cable Company as customer call representatives. One day Laura has to deal with a very difficult customer who yells at her. After the call, Laura decides to take a break. Tammy sees how upset Laura is and talks to her about what made the call so difficult and what went wrong. Eventually, Tammy is able to help Laura feel better.
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