_____________ discipline sets forth clear but general steps that must be completed for all infractions.

Question 1 options:

	Regimented
	Organizational
	Progressive
	Sequential

Question 2 (1 point)

Kurt Lewin described change as a ___________ stage process.

Question 2 options:

	Five
	Two
	Three
	Four

Question 3 (1 point)

Usually the last step in a disciplinary process.

Question 3 options:

	Suspension
	Verbal Warning
	Written warning
	Termination

Question 4 (1 point)

Which of the following steps in Lewi's model involves preparing the organization to accept that change is necessary?

Question 4 options:

	Indoctrination
	Unfreezing
	Opening
	Thawing

Question 5 (1 point)

The ____ department is important in ensuring discipline is carried out consistently across departments.

Question 5 options:

	HR
	Accounting
	Legal
	Omsbudsman

Question 6 (1 point)

When resolving conflict, we must always have ________ at the forefront of our thoughts.

Question 6 options:

	Individual feelings
	Public Perception
	Group consensus
	Organizational Goals

Question 7 (1 point)

A good supervisor will try to deal with any problem an employee might be having, regardless of its source or severity.

Question 7 options:

	True
	False

Question 8 (1 point)

If an employee refuses to sign a written warning, it will have no effect.

Question 8 options:

	True
	False

Question 9 (1 point)

The book ________________ is a recommended, easy read about change.

Question 9 options:

	"Yes You Can; Just Begin!"
	"Who Moved My Cheese?"
	"Nothing To Fear"
	"If Not Now, When?"

Question 10 (1 point)

Tips for resolving conflict include all of the following, EXCEPT:

Question 10 options:

	Focus on the problem, not personalities
	Insist on civility
	Move quickly to a decision
	Accept suggestions from all side