Question: Discussion Questions 1 . If this situation does not change, what consequences might there be for Paul s well - being and work performance? 2

Discussion Questions
1. If this situation does not change, what
consequences might there be for Pauls well-being and
work performance?
2. What might Paul do to help himself better deal with
the emotional labour required for his job?
3. What might the employer do differently in this scenario
to minimize the negative impact of emotional labour on
their workers?

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