Question: Discussion Questions 1 . If this situation does not change, what consequences might there be for Paul's well - being and work performance? 2 .

Discussion Questions
1. If this situation does not change, what
consequences might there be for Paul's well-being
and work performance?
2. What might Paul do to help himself better deal
with the emotional labour required for his job?
3. What might the employer do differently in this
scenario to minimize the negative impact of
emotional labour on their workers?

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