Discussion Topic: Understanding Quality Why is defining quality so difficult? How do you define it? And how can we improve our understanding of the concept of quality? Please give an example of a situation in which you experienced a good quality product or service with your supplier and a situation in which you had poor quality goods or services from your supplier. Why did you think the product or service was good or bad?

Add references Reminder: A high-quality post is one that explicitly links your personal opinion or experience with the course materials.