1. Do a presentation and a presentation must include relevant techniques for both negotiation and conflict management to address a specific problem experience by department of labour. You should consider the following:
   1. Advantages and disadvantages of negotiation and conflict management.
   2. Principles of negotiation and conflict management.
   3. Procedural steps for negotiation and conflict management.
   4. Styles that could be used for negotiation and conflict management.
   5. The legislative requirements for negotiation and conflict management
   6. The relevant methods to record negotiations and conflict resolutions.
   7. The ethics of negotiation / conflict resolution process.

1. Develop a communication management plan to communicate the delivery of the workshop in department of labour. Your plan should include the following:
   1. The communication requirements for the presentation.
   2. An analysis of the stakeholders who should be consulted for the delivery of the presentation.
   3. The communication process you will implement to deliver the presentation.
   4. Timeframes for the delivery of the workshop.
   5. People responsible for the communication that should take place.