DRAW DRAW Total Quality Management (TQM) is a managementframeworkbased on the belief that an organization can build long-term success by having all its members -- from low-level workers to its highest-ranking executives -- focus on improving quality and, thus, deliveringcustomer satisfaction. This management approach is used to simplifysupply chainmanagement, as well as to detect, reduce or remove errors. TQM requires organizations to focus on continuous improvement, orKaizen. TQM focuses on continual internal and process improvements over the long term, thereby enhancing the quality of produced products or services. All departments that contribute to the creation of a product or service -- including design, engineering and marketing teams -- participate in TQM. Management acts as a facilitator by providing quality staffing and training and setting goals. TQM has no single agreed-upon approach but does follow eight guiding principles that focus on improving quality. TQM can have a beneficial effect on employee and organizational development. By having all employees focus on quality management and continuous improvement, companies can establish and uphold cultural values that create long-term success for both customers and the organization. TQM's focus on quality helps organizations identify skill deficiencies in employees, along with the necessary training, education or mentoring required to address those needs. With a focus on teamwork, TQM leads to the creation ofcross-functional teamsand knowledge sharing. The increased communication and coordination across disparate groups deepens institutional knowledge and gives companies more flexibility in deploying personnel. Total Quality Management (TQM) is a managementframeworkbased on the belief that an organization can build long-term success by having all its members -- from low-level workers to its highest-ranking executives -- focus on improving quality and, thus, deliveringcustomer satisfaction. This management approach is used to simplifysupply chainmanagement, as well as to detect, reduce or remove errors. TQM requires organizations to focus on continuous improvement, orKaizen. TQM focuses on continual internal and process improvements over the long term, thereby enhancing the quality of produced products or services. All departments that contribute to the creation of a product or service -- including design, engineering and marketing teams -- participate in TQM. Management acts as a facilitator by providing quality staffing and training and setting goals. TQM has no single agreed-upon approach but does follow eight guiding principles that focus on improving quality. TQM can have a beneficial effect on employee and organizational development. By having all employees focus on quality management and continuous improvement, companies can establish and uphold cultural values that create long-term success for both customers and the organization. TQM's focus on quality helps organizations identify skill deficiencies in employees, along with the necessary training, education or mentoring required to address those needs. With a focus on teamwork, TQM leads to the creation ofcross-functional teamsand knowledge sharing. The increased communication and coordination across disparate groups deepens institutional knowledge and gives companies more flexibility in deploying personnel. Total Quality Management (TQM) is a managementframeworkbased on the belief that an organization can build long-term success by having all its members -- from low-level workers to its highest-ranking executives -- focus on improving quality and, thus, deliveringcustomer satisfaction. This management approach is used to simplifysupply chainmanagement, as well as to detect, reduce or remove errors. TQM requires organizations to focus on continuous improvement, orKaizen. TQM focuses on continual internal and process improvements over the long term, thereby enhancing the quality of produced products or services. All departments that contribute to the creation of a product or service -- including design, engineering and marketing teams -- participate in TQM. Management acts as a facilitator by providing quality staffing and training and setting goals. TQM has no single agreed-upon approach but does follow eight guiding principles that focus on improving quality. TQM can have a beneficial effect on employee and organizational development. By having all employees focus on quality management and continuous improvement, companies can establish and uphold cultural values that create long-term success for both customers and the organization. TQM's focus on quality helps organizations identify skill deficiencies in employees, along with the necessary training, education or mentoring required to address those needs. With a focus on teamwork, TQM leads to the creation ofcross-functional teamsand knowledge sharing. The increased communication and coordination across disparate groups deepens institutional knowledge and gives companies more flexibility in deploying personnel. Describe the principles of Total Quality Management (TQM) and their application in improving operational processes and product/service quality. Discuss the key components of a TQM system and how it fosters a culture of continuous improvement within an organization.