Royal Inland Hospital, Kamloops, British Columbia. Canadian health care is publicly funded and administered by provincial...
Fantastic news! We've Found the answer you've been seeking!
Question:
Transcribed Image Text:
Royal Inland Hospital, Kamloops, British Columbia. Canadian health care is publicly funded and administered by provincial and territorial governments. Most Canadians are proud of their health care system with public hospitals and universal health insurance that provides preventive care and treatment to all Canadian citizens. The British Columbia Ministry of Health has divided the province geographically into seven large "Health Authorities" in order to provide care to BC residents. The Interior Health Authority has several hospitals under its jurisdiction including the Royal Inland Hospital, which serves patients in Kamloops and the surrounding Okanagan region. Lately, Royal Inland has come under intense scrutiny for a series of grievous management and patient care issues: In one instance, surgical instruments and implements that were supposed to be sterile prior to surgery were found contaminated with bone fragments and surgical cement from a previous operation. A few weeks later, another contaminated surgical cement bottle was found on a surgical tray prior to surgery. These contaminations forced the cancellation of all non-emergency procedures, and hundreds of patients were affected. Staff at Royal Inland claimed that the problem had existed for months, and the RCMP investigated whether the contamination could have been the result of deliberate sabotage. The situation was not only potentially dangerous for patients, but very embarrassing to hospital staff, management, and the provincial government. Top managers were called in to analyze the problem and come up with potential solutions, and it was immediately suggested that a number of Canadian hospitals use teams to improve patient care and service; maintain a clean and sanitary environment; manage costs; reduce patient mortality rate; and reduce medical errors. Providence Health Care in Vancouver and Toronto General Hospital use patient- centred care teams, who are responsible for everything from admission to discharge, and process-centred care teams, who are charged with identifying hospital processes and making them more effective and efficient. Successful patient- and process-centred teams may help Royal Inland reduce dangerous, costly, and embarrassing medical errors, while at the same time improve quality of patient care, increase customer satisfaction, and perhaps help reduce overall costs. #1. Would a team be likely to resolve the issue at Royal Inland? #2. What type of team might be used at Royal Inland? #3. Why is team cohesiveness important? What can Royal Inland do to promote team cohesiveness? Royal Inland Hospital, Kamloops, British Columbia. Canadian health care is publicly funded and administered by provincial and territorial governments. Most Canadians are proud of their health care system with public hospitals and universal health insurance that provides preventive care and treatment to all Canadian citizens. The British Columbia Ministry of Health has divided the province geographically into seven large "Health Authorities" in order to provide care to BC residents. The Interior Health Authority has several hospitals under its jurisdiction including the Royal Inland Hospital, which serves patients in Kamloops and the surrounding Okanagan region. Lately, Royal Inland has come under intense scrutiny for a series of grievous management and patient care issues: In one instance, surgical instruments and implements that were supposed to be sterile prior to surgery were found contaminated with bone fragments and surgical cement from a previous operation. A few weeks later, another contaminated surgical cement bottle was found on a surgical tray prior to surgery. These contaminations forced the cancellation of all non-emergency procedures, and hundreds of patients were affected. Staff at Royal Inland claimed that the problem had existed for months, and the RCMP investigated whether the contamination could have been the result of deliberate sabotage. The situation was not only potentially dangerous for patients, but very embarrassing to hospital staff, management, and the provincial government. Top managers were called in to analyze the problem and come up with potential solutions, and it was immediately suggested that a number of Canadian hospitals use teams to improve patient care and service; maintain a clean and sanitary environment; manage costs; reduce patient mortality rate; and reduce medical errors. Providence Health Care in Vancouver and Toronto General Hospital use patient- centred care teams, who are responsible for everything from admission to discharge, and process-centred care teams, who are charged with identifying hospital processes and making them more effective and efficient. Successful patient- and process-centred teams may help Royal Inland reduce dangerous, costly, and embarrassing medical errors, while at the same time improve quality of patient care, increase customer satisfaction, and perhaps help reduce overall costs. #1. Would a team be likely to resolve the issue at Royal Inland? #2. What type of team might be used at Royal Inland? #3. Why is team cohesiveness important? What can Royal Inland do to promote team cohesiveness?
Expert Answer:
Related Book For
Operations Management Processes and Supply Chains
ISBN: 978-0134741062
12th edition
Authors: Lee J. Krajewski , Manoj K. Malhotra, Larry P. Ritzman
Posted Date:
Students also viewed these accounting questions
-
Security Devices Inc. (SDI) needs additional office space to accommodate expansion. SDI wants to avoid additional debt in its balance sheet. Required: 1. What lease classification would management...
-
Management should be allowed to hire replacement workers immediately after a strike.
-
Bergstrom Corporation purchased a truck at a cost of $60,000. It has an estimated useful life of six years and estimated residual value of $6,000. At the beginning of year three, Bergstrom's managers...
-
Kim Corporation, a calendar year taxpayer, has manufacturing facilities in States A and B. A summary of Kims property holdings follows. Determine Kims property factors for the two states assuming...
-
Harris Hemp Company tests the tensile strength of a certain manufactured industrial grade rope. The specifications for this product stipulate a minimum tensile strength of 440 kilogram (kg). a....
-
An S D does not cause or elicit the appearance of a response the way a _______ does. (a) UR (b) US (c) CS (d) CR
-
Figure P5.31 shows a two-reservoir water supply system. The water level in reservoir 1 drops at the rate of \(0.01 \mathrm{~m} / \mathrm{min}\), and the water level in reservoir 2 drops at the rate...
-
(a) What classification of common stock would you recommend to Ji? Why? (b) Calculate the P/E ratio and the dividend payout ratio for this stock. Given this information and your recommendation, would...
-
Dividing LLC Income Martin Farley and Ashley Clark formed a limited liability company with an operating agreement that provided a salary allowance of $56,000 and $45,000 to each member, respectively....
-
f. If there were $800 of dividends declared but not yet received by Maloney Co's from their investments, what adjustment would need to be made to Maloney's revenue?
-
Company : SpaceX What is the Target market for SpaceX? What are the Financial goals for SpaceX? What are the Ethical considerations for SpaceX? Please explain marketing strategies, objectives, and...
-
25. The company Papelera Occidental discounts a document and receives $9,150. If the discount rate is 10.75% simple annual and the face value is $10,000, how much was left until maturity?
-
Describe, in your opinion, the three (3) most important items in a capital budget AND an operating budget. Explain why. Give specific examples to back up your position on this topic.
-
How do environmental factors, such as temperature fluctuations, nutrient availability, and exposure to toxins, influence the physiological responses and adaptive behaviors of organisms through...
-
Fill in all the red forms. Only the pv, fv, pmt formulas in excel can be used. No other formulas can be used, all red forms must be completed AB C PV of Total Tuition Annual Deposit Amount Q1 Henry...
-
The advice the man at the ATM receives about banking in this commercial is to just accept banking fees. Do you agree with this advice? Why or why not
-
Addressed to your CIO and leadership. This memo will educate leadership by providing a review of the summary, and your further explanation on how this information would play into how you would plan...
-
B made an issue of 150,000 $1 ordinary shares at a premium of 20% the proceeds of which is received by cheque. What is the correct journal to record this? A. Bank Share capital Share premium B. Bank...
-
You have been asked by your boss to make a presentation at the next management committee meeting on the methodology of work sampling and its use in your machine shop. A consultant has recommended...
-
Your company supplies sterile syringes to a distributor of hospital supplies. The contract states that quality should be no worse than 0.1 percent defective, or 10 parts in 10,000. During...
-
McGee Parts Company is under tremendous pressure to complete a government contract for six orders in 31 working days. The orders are for spare parts for highway maintenance equipment. According to...
-
During 2022, Becky loans her brother Ken \($5,000,\) which he intends to use to establish a small business. Because Ken has no other assets and needs cash to establish the business, the agreement...
-
During 2023, Pam incurred the following casualty losses: All of the items were destroyed in the same casualty, which resulted from a federally declared disaster. Before considering the casualty...
-
Assume the same facts as in Problem I:9-53, except that Becky and Ken are not related and that under the terms of the loan Ken agrees to repay Becky the \($5,000\) plus interest (at a reasonable...
Study smarter with the SolutionInn App