1. During a busy evening at the restaurant, one of your chefs hasn't returned to work and you're missing a server. Customers' waits are therefore longer than usual. One table in particular contains a group of 12 people who are celebrating the birthday of one of your important clients and they are complaining about the delay. What do you do to ensure you don't lose the customer and thus keep them satisfied?

Answer rating: 100% (QA)

Heres how to navigate this situation and keep the important client and their group satisfied Immediate response Acknowledge the issue Approach the tab... View the full answer