Question: During Felix Chang's first year as unit supervisor for a local manufacturer, he instituted quality circles groups of employees who meet regularly to solve quality-

During Felix Chang's first year as unit supervisor for a local manufacturer, he instituted quality circles groups of employees who meet regularly to solve quality- related issues to encourage his subordinates to meet unit and company goals. These groups were then enabled to directly affect unit operations. Felix's managerial attitude reflects the assumptions underlying Chapter 10 O Theory X O the expectancy theory O the equity theory O reinforcement O Theory Y

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