Question: During the consumer decision - making process, consumers at the stage perceive a big gap between their desired state and their actual state. Postpurchase evaluation

During the consumer decision-making process, consumers at the stage perceive a big gap between their desired state and their actual state.
Postpurchase evaluation
Evaluation of alternatives
Choice
Need recognition
Information search
 During the consumer decision-making process, consumers at the stage perceive a

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