e Use modeling to formalize understanding of complex systems in order to study and improve how data is created, managed, and used e Understand how individual and organizational context, user behavior and experience, and information technologies support and influence information use e Understand the ethical dimensions, nuances and importance of information, including how information is constructed, interpreted, shared, managed, and assessed e Explain, discuss, analyze, and report on complex systems, organizational behavior, and the importance of information in professional contexts