Question: ? _ _ _ _ e x i s t w h e n c o n s u m e r s i n

?____existwhenconsumersincuranexpensetomovefromoneproductorservicetoanother.
Question6options:
a)
Switchingcosts
b)
Networkeffects
c)
Competitiveadvantages
d)
Economiesofscale
e)
Profitmargins

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