Question: EB 9 . LO 1 2 . 4 Classify each of the following performance measures into the balanced scorecard perspective to which it relates: financial
EB LO Classify each of the following performance measures into the balanced scorecard perspective to which it relates: financial perspective, internal operations perspective, learning and growth perspective, or customer perspective.
A Employee satisfaction surveys
B Units of waste per production process, uniformity of products and inventory control
C Number of energyefficient bulbs replaced
D Management training course certificates awarded
E Divisional profit
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