Question: eBook Each day, a FedEx competitor processes approximately 80,000 shipments. Suppose that they use the Service Quality Index with weights provided in the table below

eBook Each day, a FedEx competitor processes approximately 80,000 shipments. Suppose that they use the Service Quality Index with weights provided in the table below and identified the following numbers of errors during a five-day week. These values are hypothetical and do not reflect any real company's actual performance. Description Welght Number of Errors Complaints reopen Damaged pkgs International Invoice adjustments Lote pickup stops Lost packages Missed proof of delivery Right date late Traces Wrong day late Compute the Service Quality Indicator by finding the weighted sum of errors as a percentage of total shipments. Do not round intermediate calculations. Round your answer to three decimal places Service Quality Indicator (SQL): 3.404 3

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