ed. O d. Set up a reward system. Clear my choice An organization's responsibilities for ensuring ethical behavior include: Select one: a. Refusing to talk to the media O b. Creating and ethical environment O c. Establishing in-house courts and juries O d. Paying whistleblowers to speak up In the process of customer satisfaction, which comes first? O d. Paying whistleblowers to speak up In the process of customer satisfaction, which comes first? Select one: a. Determine who your customers are b. Arrange attributes in the order of importance c. Determine customers' level of satisfaction O d. Tie customer feedback to your process workforce that is ready for empowerment