Editing Challenge

Your Task. Edit the following

Current date

Mr$.$ Lance Lazarovich

Duplicating Systems

$5409$ Fondren Road

Houston, TX $77807$

Dear Ripoff Specialists:

Let me lay the facts on the line. Sadly, my company recently purchased four of your Color Laser Jet Pro TFP$500$ photocopiers, which seemed logical at the time. They promised out$-$of$-$the$-$box networked printing, $2-$sided copies, fax, and color scanning. This was perfect for my growing engineering firm. Your sales lady Taylor Noack assured us that the TFP$500$ could handle our high volume of $3,000$ copies a day. This sounded unlikely since the sales brochure suggested that the TFP$500$ was meant for $500$ copies a day. Regardless, we listened to what Ms$.$ Noack told us$.$ Unfortunately, that was a big mistake. Our four TFP$500$ copiers are down every day, and my employees are screaming at me to do something. Because these machines are still under warranty, they do eventually get repaired. However, we can't deal with so much downtime.

After losing faith in your Ms$.$ Noack, I called the district manager, Christopher Lopez. I suggested that we trade in our four TFP$500$ copiers $($which cost $$2,300$ each$)$ for two TFP$1000$ models $($at $$12,500$ each$).$ However, Mr$.$ Lopez said he would have to charge $50$ percent depreciation on our TFP$500$ copiers. That's a colossal rip$-$off! Any reasonable person would think that $20$ percent depreciation is more sensible because we've had the machines only three months. Ms$.$ Noack said she would get back to me$,$ but I haven't heard from her since.

Now I$\text{'}$m forced to write to your headquarters because I have had no luck with either Ms$.$ Noack or Mr$.$ Lopez, and I need to see some action on these machines. If you understood anything about business, you would see what a sweet deal I$\text{'}$m offering. I$\text{'}$m willing to stick with your company and purchase your most expensive model$$but I can't take such a steep loss on the TFP$500$ copiers. These copiers are relatively new; you should be able to sell them with no trouble. And think of all the money you will save by not having your repair technicians making constant trips to service our underpowered TFP$500$ copiers! Please respond immediately, or I may be forced to engage our attorney.

Sincerely yours,

$[$Your Name$]$