Effective managers know how to combine both the art and science of management to address the broad range of issues they encounter in their jobs. The art of management taps into a manager's intuition, experience, instincts, and personal experience; the science of management utilizes a manager's ability to approach problems in a rational, logical$,$ objective, and systematic way. As a result, managers need to have a wide variety of skills to perform their jobs successfully.

In the image, Jack is yelling at Samantha because she was late last week. Unfortunately, the whole office can hear. Now Samantha is not only upset but also angry and planning to go to Human Resources to file a complaint against Jack. In this case, Jack's $q,$ skills failed.

The skills that Jack is failing to use are important for $$

technical

conceptual

RESEARCH STUDY

interpersonal