ell recently announced that it was moving its call center operations out of Bangalore, India and...

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ell recently announced that it was moving its call center operations out of Bangalore, India and back to Texas bccause it "had issues with differing Indian accents." GE, while investing heavily in research in India, hevertheless, moved its appliance call center from India back to the United States. GE had discovered that many Indian employees could not relate well to the concems of GE's customers because many did not own, or were not familiar with the appliances they were discussing. Ar the present time, India is the lead country in attracting service outsourcing, however, other countries are now Deginning to compete with India. Like India, the Philippines is an English speaking country with a low wage level. Unlike India, the Philippines, a former colony of the United States, is closer to the U.S. in language and culture. While the number of jobs outsourced to the Philippines is currently much lower, estimated to be around S00,000; the number is expected to grow rapidly. Currently, Filipinos work in the Philippines for American companies doing medical and legal transcription, answering call centers, and providing technical support. In addition to the Philippines, a number of Eastern European countries may rival India for job outsourcing. Questions: 1. How would the political, legal, economie, and technological environments affect India's Employment? Discuss. (25 points) n the advantaoes ell recently announced that it was moving its call center operations out of Bangalore, India and back to Texas bccause it "had issues with differing Indian accents." GE, while investing heavily in research in India, hevertheless, moved its appliance call center from India back to the United States. GE had discovered that many Indian employees could not relate well to the concems of GE's customers because many did not own, or were not familiar with the appliances they were discussing. Ar the present time, India is the lead country in attracting service outsourcing, however, other countries are now Deginning to compete with India. Like India, the Philippines is an English speaking country with a low wage level. Unlike India, the Philippines, a former colony of the United States, is closer to the U.S. in language and culture. While the number of jobs outsourced to the Philippines is currently much lower, estimated to be around S00,000; the number is expected to grow rapidly. Currently, Filipinos work in the Philippines for American companies doing medical and legal transcription, answering call centers, and providing technical support. In addition to the Philippines, a number of Eastern European countries may rival India for job outsourcing. Questions: 1. How would the political, legal, economie, and technological environments affect India's Employment? Discuss. (25 points) n the advantaoes

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The political environment in India could affect employment if the government decided to put restrictions on outsourcing This could happen if the government decided that outsourcing was bad for the eco... View the full answer