Ellen, as a manager, designs systems and processes from a people perspective. For the critical processes she ensures they have spare hands and ensure that more than one person can fill the key roles. Ellen can be described as high on which of these resilience indicators?

Your answer:
	a. Building effective partnerships.
	b. Decision-making.
	c. Employee engagement.
	d. Expanding the capacity of internal resources.
	e. Planning strategy and stress-testing.