Email

This activity is important because you must be able to communicate with a you$-$attitude and positive emphasis, using language that sets a positive tone and is bias$-$free.

The goal of this activity is to demonstrate your ability to apply the learning outcomes from Chapter $2$ by choosing phrases and sentences that employ you$-$attitude, positive emphasis and tone, and are free from bias.

Read the case and answer the questions that follow.

You$$ve been invited by Mr$.$ Garcia to interview at a technologies company on the west coast. You have received the following email:

Vera,

Congratulations on getting an interview with us$.$

The position reports to Mr$.$ Garcia, who is already heavily booked. Fortunately, everyone that you need to meet is available on Monday, including Mr$.$ Garcia. During your interview, you will be introduced to the different areas of the company, given a tour of our company campus, have lunch with potential colleagues, and given a tour of our beautiful city.

I can reserve an $8$ am flight for you on Monday with a return flight in the evening. Please confirm that this schedule works for you and let me know if you have any dietary restrictions.

Pat Lopez

Executive Assistant

The company has specifically requested that you fly out next Monday but that is the only day you absolutely cannot travel. Which of the following statements would be most effective?

Multiple Choice

My apologies, but I am unable travel on Monday due to an immovable commitment, but I could fly out any other day next week.

I can$$t travel on Monday. Sorry.

I can travel any day but Monday. My apologies.

All of these choices are appropriate.

Tuesday, Wednesday, Thursday, and Friday all work for me to fly out.