Question: E-mails: One message presenting two negative messages with bad news/ complaints (250 words each, for a total of 500 words) Part 2 Scenario: After the

E-mails: One message presenting two negative messages with bad news/ complaints (250 words each, for a total of 500 words)

Part 2 Scenario: After the new beverage was launched, the company received some complaints about the product. Using a respectful, professional and courteous style, please write two different complaints about the product to the company president.

For Part 2, you will use indirect approaches.

Appreciative opening buffer
Explanation of problem/concern/issue
Suggestion for improvement and goodwill closure

NOTE: you will need to imagine and create such details as the name of the company president, the issues with the beverage and what each sender suggests as reasonable solutions to resolve their complaint.

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