Question: Even though the six-sigma capability of a process would theoretically yield a 0. 002 defects per million, black belts consider that it will yield 3.
Even though the six-sigma capability of a process would theoretically yield a 0. 002 defects per million, black belts consider that it will yield 3. 4 defects per million, equivalent to a 4. 5-sigma capability or a Cpk of 1. 5. Why are the black belts more conservative?
| A | Errors in measurements of means and ranges. | |
| B | Errors in calculations of the capability coefficient Cpk. | |
| C | Possible exaggerations on process capabilities by vendors. | |
| D | A possible shift in the mean of the process over time. | |
| E | Wear and tear on the parts as they are used. |
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