Question: Every company competes on four basic dimensions ( e . g . , quality, service, flexibility, and cost ) . I usually say better, faster,

Every company competes on four basic dimensions (e.g., quality, service, flexibility, and cost). I usually say better, faster, cheaper, but I really mean quality, service, flexibility, and cost. These four dimensions are referred to as the competitive dimensions of value. Value is defined as the ability to lower costs while improving performance (e.g., quality, service, and flexibility). However, there are several different types of quality, service, flexibility, and cost. Match up the different sub-dimensions below with their definitions. Place the definition number next to the dimension it defines. The first one has been done for you. Also, all of the answers for these sub-dimensions begins with THE ABILITY...
Q Product Reliability #12
Q Product Durability
Q Conformance to Specifications
Design Quality
Company Reputation
S Pre-Sale Customer Service
 Every company competes on four basic dimensions (e.g., quality, service, flexibility,

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