Example

Component of Emotional Intelligence

In $1972,$ Walter Mischel, a professor at Stanford University, conducted an experiment in which he offered young children one marshmallow to eat now$-$or three marshmallows if they could wait for $10$ minutes. When Mischel followed up on the children later, he found that those who had waited $10$ minutes for their marshmallow as children had better jobs, higher salaries, and other positive life outcomes as adults.

Kent Thiry took over DaVita Inc. in $1999$ when the dialysis company was on the verge of failure. From $2000$ to $2005,$ he turned the company around by creating a culture in which employees could "feel an emotional level of trust and mutual commitment." Thiry helped employees see that they were a community first and a company second, changing their feelings about the business and its mission.