EXHIBIT 2 Toledo custom manufacturing samples produced. Operator 1-machine 1 Sample 1 Sample 2 Sample 3 Sample 4 Sample 5 Sample 6 Sample 1 Sample 2 Sample 3 Sample 4 Sample 5 Sample 6 0.500 0.496 0.504 0.503 0.500 0.505 0.495 0.505 0.504 0.500 0.501 0.503 0.502 0.500 0.503 0.498 0.503 0.504 Operator 2-machine 2 0.498 0.497 0.503 0.501 0.502 0.496 0.497 0.510 0.503 0.501 0.512 0.500 0.495 0.503 0.502 0.497 0.510 0.497 processes are in control before proceeding with full pro- duction of the 5000 unit order. Discussion Questions 1. Calculate the control charts (UCL, CL, and LCL) for each operator-machine combination separately. Do this for both x-bar (average) and range charts. Draw 0.499 0.502 0.496 0.497 0.498 0.503 0.502 0.511 0.502 0.496 0.508 0.496 0.503 0.499 0.495 0.500 0.495 0.502 0.500 0.504 0.501 0.504 0.504 0.504 conclusions from the charts about each operator- machine combination. 2. What should be done based on the calculations from question 1? 3. What is the process capability for each operator- machine combination? 4. Can you be sure that all the parts produced by in-control processes will meet the specification?

EXHIBIT 2 Toledo custom manufacturing samples produced. processes are in control before proceeding with full production of the 5000 unit order. Discussion Questions 1. Calculate the control charts (UCL, CL, and LCL ) for each operator-machine combination separately. Do this for both x-bar (average) and range charts. Draw conclusions from the charts about each operatormachine combination. 2. What should be done based on the calculations from question 1? 3. What is the process capability for each operatormachine combination? 4. Can you be sure that all the parts produced by in-control processes will meet the specification