1. Explain how context affects verbal messages.
2. Compare and contrast the dark and bright sides of verbal messages.
3. How do gender, ethnicity and age affect language use and understanding? Is it fair to say that people of different genders, ethnicities and ages speak different languages? Why or why not?
4. How can a speaker avoid the dark side of verbal codes? Is there any ways to speak to others who are different from you are and not offend them at one time or another? Is the effort given to speaking in inclusionary terms misplaced? Explain your answer.
5. Explain how nonverbal communication is a part of every personal message a communicator delivers.