Question: Explain how your Customer Journey Experience with a specific Brand (From Awareness toward Advocacy) has been shaped by your impression of the brands unique selling
Explain how your Customer Journey Experience with a specific Brand (From Awareness toward Advocacy) has been shaped by your impression of the brands unique selling proposition and why it resonates with you. Then identify several points of contact with the brand and the impression those interactions have made, positive or negative. Explain impressions in 350-500 words.
Try to truly analyze your journey with this brand and explain its dynamics - the how and why of the impact from the way the brand captured your attention to the immediate impression it made to the evolution of your perception about the brand. Make sense of the experience rather than simply superficially describing the steps in the process
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